Issue with access permission

how do I access the soft IP and toolbox from the eflabless home Bz even though I signed in to the website it is not allowing me to access the IP catalog .
This is about raven Chip

I noticed that you sent a helpdesk ticket mentioning that you made the specific requested changes to your LinkedIn profile. Please note that registration approval is a manual process, and we are on the other side of the world from many of our users. It should be taken care of in a few hours. Sorry for the slow processing.

Regards,
Tim